# FAQ

This page lists the most frequently asked questions. If you have a specific question and you are not able to find an answer here, please email us at: support@ionoid.io, or at contact@ionoid.io for business questions.

# About Ionoid.io

What is Ionoid.io?

Ionoid.io is an IoT device management platform. It supports devices, gateways, allows IoT Apps deployment, IoT data gathering, sensors connectivity, and OTA secure software updates to protect your cyber physical world.

What kind of IoT devices Ionoid.io support?

Ionoid.io supports any device and gateway that can run the Linux Operating System. From the Raspberry Pi family boards to the more complex industrial boards.

For a full list of supported Hardware please see the Ionoid Supported Boards link.

Can you support my devices or gateways?

Sure, please feel free to contact us at contact@ionoid.io. If you are interested in Yocto board support, OTA System updates, complete board support or dashboard integration, we are here to help you.

How many devices Ionoid.io can support?

We are able to scale to 100000 devices/gateways per single account.

How many devices Ionoid.io can manage at same time?

It depends on your organization plan. The right number of managed devices is displayed in your current organization plan, if you want to register more devices and your account limits does not allow it, then please upgrade your plan, or email us at: support@ionoid.io.

Can you support my sensors?

Beside Linux capable devices, Ionoid can support sensors and other microcontrollers, they can be added statically or dynamically into your Ionoid dashboard projects, and attached to a gateway or a Linux capable device on the dashboard. This setup will allow full IoT infrastructure visualization.

For specific requests regarding gateways and sensors integration, please contact us at contact@ionoid.io.

# About Features

What are the supported boards and hardware?

Ionoid.io supports any device and gateway that can run Linux Operating System.

For a full list of supported Hardware please see the Supported Boards link.

Feel free to contact us at contact@ionoid.io if you want board support.

Do you offer Yocto support?

Yes, please contact us at contact@ionoid.io.

# About Dashboard

# Troubleshooting

How to debug my registered IoT devices?

You can find more information on how to debug your registered devices here: Debug IoT devices.

Feel free to contact us at support@ionoid.io if information is not accurate or incomplete.

Have Questions?

We're always happy to help with IoT projects or other questions you might have! Check our documentation, contact our support team at support@ionoid.io, or our sales team sales@opendevices.io. You can also ask questions on our forums or open an issue on Github.